An introduction to Service Integration and Management and ITIL®
White Paper
White Paper
- White Paper
- Governance
- Service management
- ITIL
January 2, 2015 |
40 min read
- White Paper
- Governance
- Service management
- ITIL
The purpose of this White Paper is to introduce the concepts for an effective way of managing services in a multi-supplier environment. It identifies the benefits of adopting a Service Integration and Management (SIAM) based approach, and how ITIL® provides the foundations for best practice.